One Financial is proud to set the standard in Customer Service and Client Support within the online CFD market by offering the most comprehensive service package and most importantly, delivering on its commitment to client service.

We provide clients with a range of add-on services with an added personal touch. This may include the ability to visit one of our partnered offices to receive face to face contact with our representatives or the ability to select a dedicated Account Manager who will help you during the opening of your account and will remain your point of contact to assist you in the management of your account afterwards.*

Our automated services include numerous SMS text alerts with breaking news, Data releases and Market Round-ups at the close, plus downloadable training packages and market analysis.

Unlike most of our competitors, all our online news is provided by Reuters, the global market leader in financial and non-financial news.

Here are just some of the client services we offer:

 Client by client approach to margin levels
 Sharia compliant accounts
 SMS text alerts with Market Data
 SMS text alerts with Breaking News
 'Ping-Pong' interactive SMS text service with client-led ‘further information’ request
 Live Chat – direct to the Trading Floor
 Live Help – direct to our Client Service Desk
 Personal Account Manager assigned to assist you with your trading account
 Arabic Help Desk
 Independent market analysis, tailored to your specific requirements
 Training & education services from basic to advanced levels
 Sharia-compliant accounts
 Open-outcry IB office servicing
 Online news provided direct from Reuters global news agency
 Integrated and stand alone charting facilities

Please note that some of the services we offer may be subject to status